Modern digital experiences don’t fail at a single endpoint, they break somewhere along the user journey. But traditional synthetic testing still treats reliability as a collection of isolated checks, leaving teams to triage alerts, investigate failures, and piece together impact across disconnected layers.

In this session, we'll show how Synthetics is evolving from manual, script-based testing into a user journey verification engine, powered by AI. You'll see how AI automatically generates high-value tests, summarizes failures, and accelerates root-cause analysis, so teams can focus only on the issues that matter.

We'll also introduce the building blocks that make journey-level reliability possible: Test Suites for orchestrating end-to-end coverage across browser, mobile, API, and network layers; journey-level alerting so you know when something breaks and what users are affected; and out-of-the-box SLOs that tie test performance directly to business outcomes.

You’ll leave with a clear understanding of how to move from fragmented and manual testing to continuous verification of the user journeys that drive revenue, save on cost, and build customer trust.